Newgen is the leading provider of a unified digital transformation platform with native process automation, content services, and communication management capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries. Newgen unlocks simple with speed and agility.

Contextual Content Services Platform: Newgen Contextual Content Services (ECM) platform enables end-to-end management of enterprise content, from origination to disposition. It connects content and processes with context and enables organizations to go digital. The platform offers smart tools to capture content from multiple sources, manage it in a secure centralized repository, and make information accessible across content-centric processes. It offers flexibility to access or deliver content via mobile and cloud, creating a highly connected and digital workplace. Furthermore, it helps enterprises mitigate business risks by ensuring compliance with various regulatory requirements and securing business business-critical information.

Low Code Process Automation: Newgen Low Code Process Automation platform is a proven, intelligent platform to develop complex, context-aware, and customer-centric business applications. It enables rapid application development, end-to-end automation of business processes, and contextual engagement with customers across multiple touchpoints while driving continuous process improvement. The platform offers a comprehensive set of tools for low-code application configuration. Its point-and-click and drag-and-drop functionalities help you develop and deliver responsive web and mobile applications rapidly. Its advanced capabilities, including artificial intelligence (AI), machine learning (ML), analytics, multi-experience apps, omnichannel communication, and cloud-native architecture, enable a rich user experience and customer engagement across all digital channels. Furthermore, it allows you to manage the application lifecycle with containerized deployments and integrated DevOps.

Omnichannel Customer Engagement: Newgen Omnichannel Customer Engagement (CCM) platform, reinvents customer experiences by delivering personalized, content-rich communications, while tapping into various cross and up-sell opportunities across e-mail, SMS, web, print, and more. From a single centralized platform, organizations can design, manage, and distribute end-to-end communications. It is cloud-friendly with containerization support on AWS and Azure platforms. The container architecture enables organizations to leverage cloud infrastructure to achieve faster time to-market, lower infrastructure costs, and improve communication generation performance.

AI Cloud: Newgen AI Cloud platform automates the entire life cycle of data science projects. By leveraging an intuitive AI Studio, our platform increases productivity, fosters collaboration, and speeds up data science project execution to accelerate data to insights journey.